At Sanderson Solutions, we’re dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

We collect a range of information to help us deliver and improve our services. The data we collect falls into the following categories:

• Personal Information – Details you provide when you fill in forms on our site, contact us, or sign up for our services. This may include your name, email address, phone number, job title, and company name.
• Technical Information – Data such as IP address, browser type and version, time zone setting, device type, operating system, and platform.
• Usage Data – Information about how you use our website and services, such as page views, referral sources, click paths, and interaction data.
• Communication Data – Records of your communication with us, including email correspondence, support requests, and submitted forms.
• Marketing and Preferences Data – Information you provide regarding your marketing preferences, interests, and responses to surveys or promotions.
• Cookies and Tracking Data – See the "Cookies & Tracking Technologies" section for more detail.

• To provide and manage our services
• To respond to your inquiries and communicate with you
• To improve our website and offerings
• To comply with legal or regulatory obligations

Like many modern websites, Sanderson Solutions uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand user behavior.

Cookies are small text files stored on your device when you visit our website. They help us improve functionality, remember preferences, and measure performance.

The types of cookies we use include:

• Essential cookies – Required for basic site functionality and security.
• Performance cookies – Used to collect data on how visitors interact with the site (e.g., page load times, error messages).
• Analytics cookies – Sanderson Solutions uses Google Analytics to gather aggregated, anonymous data about how users navigate and use the site. This helps us make improvements over time.

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete cookies already stored on your device.
• Block all or selected types of cookies.
• Set your browser to notify you when cookies are set.

Please note that disabling essential cookies may impact your experience on our website. For more information about Google Analytics and how to opt out, visit:https://tools.google.com/dlpage/gaoptout.

We take your privacy seriously and handle your data with care. Sanderson Solutions does not sell or rent your personal data to any third parties. However, we may share your information with trusted service providers who help us deliver and improve our services.

These third parties may include:

• Cloud hosting providers – to securely store and manage data infrastructure (e.g., AWS).
• Email and communication tools – to send service-related emails or notifications.
• Analytics providers – to help us understand usage patterns and improve our services.
• Payment processors – where applicable, to handle financial transactions securely.
• Legal and regulatory bodies – when required to comply with legal obligations.

All partners and suppliers are carefully selected and bound by contractual obligations to keep your data secure and process it only for specified purposes. We require them to implement appropriate technical and organisational measures to ensure the protection of your data.

Your data is encrypted where appropriate and stored securely using modern cloud infrastructure standards. Access to personal information is strictly limited to personnel who require it to perform their job functions and who are bound by confidentiality agreements.

At Sanderson Solutions, we respect your rights under the UK General Data Protection Regulation (UK GDPR). These rights empower you to control how your personal data is collected, used, and stored.

• Right to Access – Request a copy of your personal data.
• Right to Rectification – Correct any inaccuracies in your data.
• Right to Erasure – Request deletion of your data under certain conditions.
• Right to Restrict Processing – Ask us to limit processing of your data in specific situations.
• Right to Data Portability – Receive your data in a structured, machine-readable format.
• Right to Object – Object to data processing based on legitimate interests or direct marketing.
• Automated Decision-Making – You can object to decisions made solely by automated processes.

020 4625 2515

contact@sanderson-solutions.co.uk